Parent zone
Management and control
A practical guide to what you, as a parent, can set, check and change.
Creating an account for your child?
- You create the account - as a parent or guardian you confirm that you are 18 or older and accept the Terms. Only an adult may create a YourPet account, because the account holder decides about purchases and about creating a pet with AI.
- Choose how to sign up: email or a Google account (in the iPhone app, email only for now).
- Your child plays on your account - on the website or in the phone app. The first week is free; purchases are paid only with Paws (1 Paw = 1 zł) that you buy - so your child cannot spend more Paws than you buy.
Account and login
A parent or guardian (an adult) creates and manages the account, and the child uses it under their supervision. You sign in with Google or by email. Keep the password in a safe place; you can reset it by email. We never store passwords in plain text. You will always find the pet account and progress in your panel.
Spending control
In-game coins are earned by playing; they also come bundled inside paid packages, but we never sell coins separately - a child cannot buy them "by accident". Real-money purchases (e.g. packages, your own pet) are optional and clearly marked, and they are paid with Paws - the prepaid currency of the service (1 Paw = 1 zł; every price also shows the amount in zloty). Only a parent or guardian buys Paws: on the website through Przelewy24, confirming they are an adult in the payment window, and in the phone app through the App Store or Google Play. Purchases then come from the Paws balance, so a child can never spend more than you buy. You can see the Paws balance and history in the panel and in the app (My panel → Paws). Paws cannot be exchanged for money or moved to another account; unspent Paws bought on the website are refunded on request within 14 days of purchase.
In the phone app Paws can only be bought in the App Store or Google Play. Before a child gets to a purchase, the app shows a task for an adult ("Ask a parent"), and the purchase itself must be confirmed in the store (Face ID, password or fingerprint). You secure purchases best when, on an iPhone / iPad, you turn on "Ask to Buy" in Family Sharing or restrict purchases in Settings → Screen Time, and on Android you turn on "Require authentication for purchases" in Google Play (for every purchase) and, for a child account, purchase approvals in Family Link. On the website, turn on payment confirmation in your banking app.
Notifications in the app
The app can remind you about caring for the pet - only if you allow it (at most once after each visit, never at night). You can turn reminders off in the phone notification settings (YourPet → Notifications). We never send ads or marketing notifications.
Free week
A new account gets 7 free days with a pet picked from the gallery - no payment details needed. After the week the pet is locked and all progress (level, inventory) stays saved. You can then pick a package in the shop (the showcase pet stays for good and the package includes a pet of your own) or create your own pet. Nothing renews automatically and there is no subscription. Details are in section 5 of the Terms of use.
Your data and rights (GDPR)
You have the right to access, correct, restrict processing of and delete data. You can also request a copy of the data or withdraw consent. Details are in the Privacy policy.
Account deletion
Want to delete the account and the child’s related data? In the phone app you can do it yourself: My panel (the doghouse icon in the top bar) → Account settings → "Delete account" at the bottom of the card (the app asks an adult to confirm). On the website, write to us via the contact form from the email address linked to the account - we will confirm deletion. Unspent Paws are lost with the account, so ask for a refund of Paws bought on the website beforehand.